Brand Strategy & Design Support
We understand that your brand is the heart and soul of your business.
That’s why our Brand Strategy and Support service combines user insights, creativity and strategic planning to create a seamless connection between design and your business goals.
How we work
Whether you’re transforming your brand identity or fine-tuning your customer experience, we bring your vision to life with impactful results.
Our expert design team leans on over 30 years of combined experience to utilise creativity, research and strategy. Ensuring that every design decision supports your organisation’s objectives, whether it’s improving user experiences, driving innovation or achieving measurable business outcomes.
Partnering with us, your business can select from our range of core services, utilising our support as and when you need it most.
Our strategic process
Our design process is structured to deliver results that align with your vision and truly set you apart.
Step 1: User Research and Insights
We dive deep into understanding your target audience, their needs, behaviours and pain points.
Step 2: Aligning with Your Business Goals
Your design initiatives will be tied to your mission, values and key objectives, ensuring every element reflects your brand story.
Step 3: Market and Competitive Analysis
Gain an edge by identifying industry trends and opportunities for differentiation.
Step 4: Idea Generation and Concept Development
Through collaborative sessions, we craft innovative, user-centric design concepts that align with your goals.
Step 5: Journey Mapping and Experience Design
We visualise every customer interaction, enhancing engagement and removing friction points.
Step 6: Strategic Roadmapping
We prepare an actionable plan to guide each step of your brand’s design evolution, optimised for resources, timelines and outcomes.
Going beyond ordinary
Looking for ongoing design support? We offer both one off project work and a design retainer service.
We provide a steady foundation for your brand’s growth, offering tailored creative solutions month after month.
- Long-term brand strategy and design support
- Monthly updates and enhancements across all business collateral
- Consistent monitoring and evolution of your brand to stay competitive
- Training and workshops for internal teams to maintain brand consistency
This service ensures you have a trusted partner invested in your success at every stage.
Results we’re proud of
-
103% Increase in organic sessions
-
40% Increase in organic CTR
-
30% Increase in organic users
Elevate your brand today
Partner with us to build a brand that resonates, inspires, and delivers results. With our innovative blend of design thinking and business strategy, your brand’s potential is limitless.
The Extramile Digital team listened to our needs
“Our website was in need of a new, updated look. Our technical content was known and strong within our industry and was important to maintain. The Extramile Digital team listened to our needs, came up with a plan, and smoothly implemented it with no measurable disruption to our status as subject matter experts online.”
The team are super creative and so easy to work with
“We’ve been working with Shannon and the design team at Extramile for a few years now, and they provide a fantastic service. They have worked on everything from web design, brochures, and adverts through to a brand refresh that took our branding to another level. The team are super creative and so easy to work with, even with the vaguest of briefs! Thanks guys, you make my job so much easier!
Why choose us?
We’re more than just a design team, we’re your creative partner. Here’s what sets our services apart:
Tailored to your goals
We’re more than just a design team, we’re your creative partner. Every design we create is grounded in research and aligned with your specific business objectives, from boosting engagement to achieving measurable success.
Comprehensive services
✔ Website Design
✔ Digital Design (landing pages, apps, social media, infographics, etc.)
✔ Graphic Design (brochures, packaging, exhibition stands, etc.)
✔ Brand Design (brand strategy, guidelines, etc.)
✔ Logo Design
If it needs designing, we’re here to make it happen!
Proven expertise
With years of experience empowering businesses across multiple industries, we’ve successfully delivered designs that resonate, drive innovation and enhance user experiences.
