Junior Project Coordinator

Full Job Description

We’re looking for a Junior Project Coordinator to play a vital role in the expansion and growth of our projects team at Extramile Digital. This is a unique opportunity to join an exciting and fast-paced, award-winning digital marketing company that operates both within the UK and overseas markets.

At Extramile we go above and beyond. You will be forward-thinking, ambitious and passionate about what you do with a strong desire to succeed. You’ll join a friendly, highly regarded and skilled creative team, based in our Staffordshire office.

We offer a competitive salary, an attractive holiday package to include bank holidays and a day off on your birthday, a health cash plan which includes an employee assistance programme, opportunities for career progression and bonus opportunities. Extramile promotes a healthy work/life balance and is committed to encouraging and supporting professional development. If you add the extra to ordinary, we would love to hear from you!

Key responsibilities of the position:

Working alongside the project manager to;

• Work with the Studio team to plan the timelines for projects.
• Work with the team to agree on the scope of the project and agree on milestones so that these are communicated to all stakeholders.
• Develop and manage project plans, timelines, and budgets, ensuring that projects are completed on time, within scope, and within budget.
• Work with the Project Manager to define project resource requirements, including identifying and allocating resources, managing priorities, and providing guidance and direction to team members on project tasks.
• Communicate effectively and proactively with clients providing regular project updates and presenting project status reports to internal management.
• Ensure the quality standards have been agreed on projects and that all project deliverables meet the stated quality standards, are completed on time, and are within budget
• Identify project risks and issues, develop and implement risk mitigation plans with the Project Manager, and escalate issues as appropriate.
• Take an active part in sprint planning and daily scrums to ensure project priorities are being delivered.
• Ensuring all data is accurately recorded in Monday software and that the right tasks have been allocated to the right person.
• Ensure all client amends to projects are completed to agreed deadlines
• Ensure all support tasks are acknowledged, triaged, allocated and scheduled for completion
• Manage the overdue support task list and proactively report issues with weekly update reviews scheduled with the Project Manager
• Proactive communications with clients to keep clients informed of ticket progress and to ensure follow-up on the information needed to progress tasks

Key responsibilities of the position:

• An eye for detail
• Logical
• Methodical
• Ability to communicate at a high level both verbally and in writing
• Have an assertive, persuasive but courteous approach with clients and internal teams
• An influencer
• Capable of working in a team
• Able to prioritise and complete work to deadlines
• Be capable of remaining calm under pressure and dealing with conflicting priorities

Qualifications and training:

• Previous experience in organising and delivering project tasks
• Proactive problem solving, identifying issues and trends
• Good understanding of website development and UX/UI

Experience:

• Working in a digital marketing agency
• Experience in agile project process is desirable but not essential

Product Knowledge:

• An understanding of technical products (preferably web design, development and Search Engine Marketing)
• A working knowledge of CMS WordPress, Joomla! and Magento

Email our HR Manager on: [email protected]